HUACUI RAPID TRANSIT LIMITED ("the Company", "we", "us"; Chinese name: 華萃捷運有限公司; website: www.gooleehk.com) is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store, and disclose your personal data when you use our services — including local delivery, cross-border transportation, and installation services — in compliance with the Personal Data (Privacy) Ordinance (Cap. 486, "PDPO") of Hong Kong, China.

In the course of providing our services, we may collect the following personal data:

• Identity data: Full name, company name
• Contact data: Phone number (including WhatsApp), email address, delivery address
• Transaction data: Order details, payment records, shipment information
• Communication records: Correspondence via WhatsApp, email, or phone
• Technical data: IP address, browser type when visiting our website (where applicable)

We collect your personal data solely for the following purposes:

• Processing and fulfilling your orders (delivery, transportation, installation)
• Sending order status updates and notifications via WhatsApp or other channels
• Responding to enquiries and customer service requests
• Issuing invoices and processing payments
• Improving our service quality
• Complying with legal and regulatory requirements in Hong Kong, China

We will not use your personal data for direct marketing without your explicit consent.

We use the WhatsApp Business API to communicate with customers. By providing your phone number and interacting with us via WhatsApp, you consent to receiving service-related messages through this channel, including:

• Order confirmations and pick-up / delivery notifications
• Shipment tracking updates
• Installation appointment reminders
• Customer service replies

You may opt out at any time by replying "STOP" or contacting us directly to request cessation of WhatsApp messages.

We do not sell your personal data. We only share your data with third parties in the following circumstances:

• Service partners: Sub-contractors assisting with delivery or installation, who receive only the minimum data required to complete the task
• Technology providers: WhatsApp Business API provider (Meta Platforms, Inc.), subject to its own privacy policy
• Legal requirements: When required by applicable laws, regulations, or regulatory authorities in Hong Kong, China

All third parties are required to comply with applicable data protection obligations.

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected. In general:

• Order and transaction records: retained for 7 years from transaction completion (in compliance with Hong Kong, China tax and commercial regulations)
• Customer service communications: retained for 2 years
• Data beyond the retention period will be securely deleted or anonymised

Under the Personal Data (Privacy) Ordinance of Hong Kong, China, you have the right to:

• Access: Request access to the personal data we hold about you
• Correction: Request correction of inaccurate personal data
• Erasure: Request deletion of your personal data, subject to legal obligations
• Opt-out of direct marketing: Request that we cease using your data for direct marketing at any time

To exercise any of these rights, please contact us using the details below. We will respond within 40 working days of receiving your request.

We implement reasonable technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

We may update this Privacy Policy from time to time. The updated policy will be published on this page with a revised date. For material changes, we will notify you by email or WhatsApp.

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us: